Ilka did a fantastic job with our focus groups around employee recognition in Frankfurt and Munich. Employee recognition is an usual topic to conduct focus groups on, but Ilka was able to pick up the topic very quickly and identify the areas to ask follow-up questions around. She was confident and experienced and clearly knew what she was doing. She was able to get us detailed information without us having to ask additional questions, and she was able to earn the attendees’ trust. Ilka…

Ilka Kuhagen is an experienced and intuitive facilitator who listens well to the nuances while guiding the client or the project to its desired outcome. We collaborated with Ilka at the 2014 Creative Problem Solving Institute in a small-group workshop. Her astute questions and patient demeanor helped the team succeed in facilitating a grateful client.

As a fellow moderator, I really enjoyed seeing such a pro in action!

Organised, efficient and professional! We have a great insight into the satisfaction of our customers. Ilka and her team were invaluable to our project.

We had a very efficient and pleasant collaboration with IKM. Thanks to Ilka’s professionalism, dedication and finesse, a French-German brand identity research could be very successfully and beautifully achieved.

Ilka is a talented professional and a creative thinker. She came highly recommended as someone with global expertise in qualitative testing. Her extensive knowledge base and years of experience enable her to find the best approaches to meet business objectives. Ilka has shown herself to be highly dedicated to generating in depth consumer insights and gives her all to the field of market research. It has truly been a pleasure to collaborate with her and I look forward to working together for many…

Ilka was amazingly accommodating and hospitable. We had many unique requests and she took great care of us. While performing our Usability Research, she did a great job of getting to the information we needed, and her qualitative insights helped us immensely. I would love to have the opportunity to work with her again.

Thank you very much for the eciting focus groups in Frankfurt am Main. As an engineering company it is extremely important to us to collaborate with an institute such as IKM, which can grasp the complexity of the products in our market and competently leads the discussions. I felt extremely well looked after during our first project together.

Ilka Kuhagen was our lead bilingual consultant of the Dermatology Quality of Life Measurement Design Team at Pfizer Inc. Over the course of a year-long multi-lingual measurement design project, she consistently met project timelines and exceeded all expectations for project deliverables. Her expertise with Internet-based focus group methodologies was essential for the success of our project, and her professional dedication was amply demonstrated, culminating in a journal article we co-…

We are looking at the bulletins and are fascinated. The results nicely fit into the observations of the focus groups and our meetings – while giving an even more differentiated perspective on our customers’ opinions (everyone ‘gets a say’ and can phrase considerate responses). As you notice: I have become a fan of this method straight away.