Ilka is very professional to work with. She double checks the materials, makes sure everything is running how it should, takes initiative (eg. mailing inactive participants) and she definitely goes the extra mile. From early meetings to late night work and calls. The really nice thing about working with Ilka is that she thinks along with you and tries to achieve the best result together with you. Ilka is also nice to work with because of her positive mindset. She’s always smiling (at…

Ilka recently conducted a patient research project based on patient mini-groups for my company. I appreciated her responsiveness and professionalism on this project throughout the research. The moderating was excellent, and Ilka’s skills and flexibility enabled us to gain in-depth insights.

During my tenure as a marketing research professional at IBRC and the High View Consulting Group, Ilka has provided very effective qualitative research services in the various European countries. These services have included very specific recruitment efforts, custom tailored facility preparations, translations and exceptional moderating. I am very satisfied with the partnership that we have developed during the past eight years and I expect to continue this partnership well into the fu…

Ilka managed the German module of a major international qualitative project. Short time scales and the need for alignment in different markets meant constant changes until moments before the fieldwork. Thanks to Ilka’s professionalism, adaptability and attention to detail, the project ran extremely smoothly. They were well recruited and skilfully moderated groups – we would be very happy to work with Ilka next time we have an opportunity.

When Rebecca first proposed her Think Global colleagues for a multi-country project, I was concerned about using independent researchers in each country  that were not as familiar with our business needs and our internal corporate culture.  However, after a series of discussions and conference calls between all research firms, the actual execution of the plan was seamless.  I not only experienced personal attention from the principal in each country, but each principal flawlessly aided in nav…

Ilka Kuhagen was our lead bilingual consultant of the Dermatology Quality of Life Measurement Design Team at Pfizer Inc. Over the course of a year-long multi-lingual measurement design project, she consistently met project timelines and exceeded all expectations for project deliverables. Her expertise with Internet-based focus group methodologies was essential for the success of our project, and her professional dedication was amply demonstrated, culminating in a journal article we co-…

Ilka did a fantastic job with our focus groups around employee recognition in Frankfurt and Munich. Employee recognition is an usual topic to conduct focus groups on, but Ilka was able to pick up the topic very quickly and identify the areas to ask follow-up questions around. She was confident and experienced and clearly knew what she was doing. She was able to get us detailed information without us having to ask additional questions, and she was able to earn the attendees’ trust. Ilka…

Organised, efficient and professional! We have a great insight into the satisfaction of our customers. Ilka and her team were invaluable to our project.

With Ilka Kuhagen’s professionalism, experience and preparation, the research results could be achieved very smoothly. She has the ability to moderate a group so there are dynamic discussions with each member given a chance to voice his/her opinion

Thank you very much for the eciting focus groups in Frankfurt am Main. As an engineering company it is extremely important to us to collaborate with an institute such as IKM, which can grasp the complexity of the products in our market and competently leads the discussions. I felt extremely well looked after during our first project together.