Ilka was amazingly accommodating and hospitable. We had many unique requests and she took great care of us. While performing our Usability Research, she did a great job of getting to the information we needed, and her qualitative insights helped us immensely. I would love to have the opportunity to work with her again.

Ilka did a fantastic job with our focus groups around employee recognition in Frankfurt and Munich. Employee recognition is an usual topic to conduct focus groups on, but Ilka was able to pick up the topic very quickly and identify the areas to ask follow-up questions around. She was confident and experienced and clearly knew what she was doing. She was able to get us detailed information without us having to ask additional questions, and she was able to earn the attendees’ trust. Ilka…

Ilka managed the German module of a major international qualitative project. Short time scales and the need for alignment in different markets meant constant changes until moments before the fieldwork. Thanks to Ilka’s professionalism, adaptability and attention to detail, the project ran extremely smoothly. They were well recruited and skilfully moderated groups – we would be very happy to work with Ilka next time we have an opportunity.

With Ilka Kuhagen’s professionalism, experience and preparation, the research results could be achieved very smoothly. She has the ability to moderate a group so there are dynamic discussions with each member given a chance to voice his/her opinion

I have had the pleasure of working with Ilka and IKM on numerous occasions over the past 10 years. She has provided us with a true partnership for all our international studies. She has done top tier localizing of all our our studies to work in the German, French and UK markets to gain truly best in class research results. Ilka is an innovator when it comes to qualitative methods and I cannot think of someone I trust more to work with in the industry.

Ilka recently conducted a patient research project based on patient mini-groups for my company. I appreciated her responsiveness and professionalism on this project throughout the research. The moderating was excellent, and Ilka’s skills and flexibility enabled us to gain in-depth insights.

Ilka Kuhagen is an experienced and intuitive facilitator who listens well to the nuances while guiding the client or the project to its desired outcome. We collaborated with Ilka at the 2014 Creative Problem Solving Institute in a small-group workshop. Her astute questions and patient demeanor helped the team succeed in facilitating a grateful client.

We had a very efficient and pleasant collaboration with IKM. Thanks to Ilka’s professionalism, dedication and finesse, a French-German brand identity research could be very successfully and beautifully achieved.

IKM is our go-to research company in Germany. Ilka is a supurb moderator with stellar attention to detail. She provides great insights and a witty sense of humor!

Organised, efficient and professional! We have a great insight into the satisfaction of our customers. Ilka and her team were invaluable to our project.